Refund Policy

Last updated: April 2026

Print-On-Demand Products

Because every physical product is printed and assembled to order, we cannot accept change-of-mind returns or exchanges. We do, however, replace or refund items that arrive damaged, misprinted, or with a manufacturing defect.

How to request a replacement

1. Within 7 days of delivery, email info@exprez.in with your order ID and clear photos of the issue.
2. We'll review and respond within 2 business days.
3. Approved cases get a free replacement shipment, or a refund to the original payment method if a replacement isn't possible.

Digital Products

Digital downloads are non-refundable once the file has been accessed. If you experience a technical issue downloading a file, contact us within 7 days and we'll resolve it.

Cancellations

Orders can be cancelled before they enter production (typically within 12 hours of payment). Once production starts, the order can no longer be cancelled.

Contact

For refund requests: info@exprez.in